Shipping Policies
Thank you for choosing Ohdyssey.com for your fragrance needs! We strive to provide you with a smooth and enjoyable shopping experience, and our Shipping Policy is designed to ensure that your order arrives promptly and in perfect condition.
Processing Time:
- Orders are processed within 1-2 business days after payment confirmation.
- You will receive a confirmation email with tracking information once your order has shipped.
Free Shipping Policy:
- As a token of our appreciation, all products on the Ohdyssey.com website come with free shipping. No matter how much you purchase, we cover the shipping costs, and you won’t incur any additional shipping fees.
Delivery Time:
- Orders will be delivered within 3-5 business days after shipment.
- Please note that delivery times may be longer during peak seasons or due to factors outside our control (e.g., weather, customs delays).
Shipping Locations:
- We currently offer shipping to all regions within the United States.
Order Tracking:
- Once your order ships, you will receive an email with tracking information. You can track your order through the provided link.
- If you have not received an email containing your tracking information, please contact our customer service team for assistance.
Address Accuracy:
- Please ensure your shipping address is correct before finalizing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
Damaged or Lost Packages:
- If your order arrives damaged or you did not receive it, please contact us at contact@ohdyssey.com within 7 days of delivery. We will work with you to resolve the issue.
Contact Us
If you have any questions about our shipping policies or need assistance with your order, please contact our customer service team at:
Ohdyssey
Email: contact@ohdyssey.com
WhatsAPP: +1 (954) 868-3482
Address: 21450 Sawmill Ct Boca Raton, FL 33498
Thank you for shopping at SoulScent48, where every scent tells a story.